1. Eligibility for Returns
You may return unused, unopened items within 14 days of delivery. To be eligible:
The product must be in original packaging
The return must be authorized by customer support
2. Non-Returnable Items
Opened cosmetics or skincare products
Sale and clearance items
Gift cards
3. How to Initiate a Return
Email us at support@momoandmeshi.com with your order number and reason for return. We’ll provide return instructions and shipping details.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or defective.